Frequently Asked Questions

Thank you for considering JMU as your college choice!

If you have questions about the application process, dates and deadlines, or other general application questions, please contact the JMU Admissions Office 540-568-5681 or visit their webpage.

Here you will find answers to questions about your applicant account:

• Make the Most of Okta: Streamline Your Sign-in Experience
• General Applicant Questions
• How do I activate my JMU eID
• I submitted my undergraduate application but have not received an activation link yet.
• I applied to the Graduate School but have not received an eID.
• How do I check my application status?
• What is MyJMU Login?
• How do I Change my JMU eID Password?
• I Cannot Login After I Recently Changed my Password, what can I do?
• My Password has Expired or I Have Forgotten my Password, what can I do?