Details
This article is to outline how to set up your account. Due to recent changes in how JMU IT manages accounts and security, we recommend reading this article in its entirety before activating your account to ensure you are able to successfully activate your JMU eID.
- For Applicants, you will receive an email from JMU (from a noreply@jmu.edu) to the personal/home email account that you used to apply to the University once Admissions has processed your application. Click the link within the email to begin the JMU eID activation process.
- For Affiliates, you will receive an account activation email to your personal/home email account that you provided on your Affiliate hiring paperwork. Click the link within the email to begin the JMU eID activation process.
- For Faculty or Staff, you will receive an account activation email to your personal/home email account that you provided on your Onboarding paperwork. Click the link within the email to begin the JMU eID activation process.
Once you've clicked the link, your default web browser will open and take you to mylogin.jmu.edu, where you will be asked to log in with you JMU eID (displayed on the email as the Username) and set a password for your account.
- Click the Set up button and you will be moved to the screen below to set your password. Be sure to review the Password requirements to ensure a strong and complex password.
- After successfully creating a password, you will be asked to set up a multi-factor authentication (MFA) option.
It is recommended when setting up your account to enroll two separate MFA methods. This provides self-service options to re-enroll your own device in the event one becomes unavailable, needs to be replaced, or otherwise changed. JMU has three main supported MFA methods: Okta Verify for mobile, Security key (JMU supports USB-A and USB-C YubiKeys), and on-device Okta Verify (for Windows and Apple macOS devices). When setting up your account, we recommend starting with Okta Verify for mobile, as this is the most flexible authenticator to allow access to different devices/locations and in different situations.
Applicants have the option to set up an authenticator. However, it is strongly encouraged to enroll at least one method as an additional form of security and self-service. If you choose not to at initial account setup, you can click Continue and a MFA method can be added later.
Note: Upon being accepted into the University, you will be required to enroll an MFA method if you have not yet done so.
Faculty, Staff, Affiliates, and accepted Students are required to set up a MFA method. It is encouraged to enroll in Okta Verify, and additional information on setting up Okta Verify can be found here. Alternatively, you can find information on the use of a Yubikey, as well as find additional information on setting one up here.
If you have any questions or concerns during the activation process, please reach out to the JMU IT Help Desk.
Symptoms
- How do I activate my eID
- How do I activate my Okta account
- What is Okta and do I need it
- How do I activate as an Applicant
- Setup my account