Enrolling in Okta for the First Time Using a Yubikey (Without a Smartphone)

This article assumes you do not have a smartphone, but you have already obtained a Yubikey hardware token and have it with you.  To begin Okta enrollment, first go to a computer and open your JMU email account. Click the Activate Okta Account link in your "Welcome to JMU Okta" (most people) or your "Preparing for JMU Okta" (some applicants) invitation email. This will take you to mylogin.jmu.edu. You will be asked to enter your eID and then your password, or you may be asked to set your password for the first time. Once you have reached this stage, you are ready for the steps below.

Addtional Note that applies only in March 2025: if you cannot locate your invitation email, but you already know your eID and password, visit mylogin.jmu.edu and try them. If they work, you can begin using the steps below.

On a Windows Device

(jump to macOS device)

1. During first-time enrollment, Okta asks you to set up either Okta Verify (the smartphone app) or a security key (Yubikey). Click Set Up under Security Key.
   
   
   
2. Click Set Up again on the screen that follows.
   
   
   
3. You will receive a Windows Security alert. Click OK.
   
   
   
4. On the following pop-up, select Security Key, and click Next
   
   
   
5. Click Ok
   
   
   
6. Insert your Yubikey into an available USB port
   
   
   
7. Tap the button on the Yubikey with your finger (it should light up briefly, letting you know it's ready to be enrolled). 
   
   
   
8. When you see the notice below, Windows has accepted your Yubikey. Click OK.
   
   
   
9. When you see the following page, you have successfully enrolled in Okta with your Yubikey! You are informed that you may optionally setup Okta Verify on a smartphone, but you may continue (click Continue) if you do not have a smartphone.
   

On a macOS Device

1. When you first enroll in Okta, you have not yet set up any security methods.  Okta will ask you to set up either Okta Verify (the smartphone app) or a security key.
   
   
   
2. Click Set Up under Security Key, and click Set Up again on the screen that follows.
   
   
   
3. On the first pop-up, select Other Options.
   
   
   
4. On the next pop-up, select Security Key
   
   
   
5. 4. Insert your Yubikey into an available USB port. Tap the button on the Yubikey with your finger (it should light up briefly, letting you know it's ready to be enrolled).
   
   
   
6. When you see the following page, you have successfully enrolled in Okta with your Yubikey! You may optionally setup Okta Verify on a smartphone, but you may continue (click Continue) if you do not have a smartphone.
   

• How do I enroll in Okta with a Yubikey
• How do I enroll in Okta without a smartphone
• What is the Security Key option during enrollment
• Which option do I choose during enrollment