Details
If you are trying to sign in JMU's BeInvolved App, but are getting the error message "the operation either timed out or was not allowed" you will need to set up the Okta Verify App. BeInvolved currently does not allow sign in with a Security Key or Biometric.
To set up the Okta Verify App use the steps here
If you are unable to set up the Okta Verify App please contact the IT Help Desk for further assistance.
Symptoms
I can not sign into BeInvolved App
"the operation either timed out or was not allowed"
Why can I not sign into BeInvolved
Be involved