How to Request Access to the Virtual Labs

You have been granted access to a JMU Virtual Computer Lab

Preliminary Step: AZURE Portal Connection

If connecting to the Azure portal from off-campus you will likely encounter a 53003 error. When accessing the Azure portal from on-campus, or when using the JMU VPN, then you should be able to access the Azure portal without issue. IT is currently working on this issue to see if this access can be granted without need for VPN. For now, when you need to access the Azure portal, please access the portal from on-campus or by using the JMU VPN. 

 
Here is the JMU webpage on using the VPN.  

Connecting to the Virtual Computer Lab

If you do not specifically need COB-related software, then please use the General Purpose Lab to keep COB licenses available for the folks who need them.

• General Purpose Lab – Includes General Purpose Computer Lab software such as Microsoft Office, SPSS, Amos, SAS, Mathematica, etc.
  • Log onto the Azure Lab Services portal using your JMU eID and password.
  • (Okta two-factor authentication is required).
• Business Applications Lab – Includes applications recommended for College of Business courses, such as Microsoft SQL Server, Project, Visio, Visual Studio, etc.
  • Log onto the Azure Lab Services portal using your JMU eID and password.
  • (Okta two-factor authentication is required).

The portal provides controls to power you virtual computer on and off and connect using Windows Remote Desktop.

Your user ID for logging into your virtual computer is:  labpatron

You will be prompted to set your password when you attempt to connect to the lab for the first time.  Don't forget the password you choose as it will be needed to log onto your virtual computer. 

Microsoft Project and Microsoft Visio

These will prompt for a license key as soon as you launch them. If you require Microsoft Project or Microsoft Visio, you will need to obtain your individual license key for these products.

• How to Obtain Your License Key
  • Visit Azure for Education webpage and sign in with your JMU credentials
  • For Microsoft Project
    • On the Education Overview page, click on Software and search for Project Professional
    • Select "Project Professional 2021-DVD" View Key and copy the product key. You will need the product key to license the application
  • Microsoft Visio
    • On the Education Overview page, click on Software and search for Visio Professional
    • Select "Visio Professional 2021" View Key and copy the product key. You will need the product key to license the application

Additional information and illustrated instructions can be found on the JMU Virtual Computer Lab web page.