Bluetooth Connectivity Intermittently Drops

Attempt to update the Bluetooth drivers first: (Note: This requires having an Admin account on the computer)

• In a Browser, proceed to the Dell Support website
• In the search bar, type in the Service Tag (SN) from the label on the bottom or back of the computer
• Click Drivers & Downloads tab
• In the Keyword search field, type Bluetooth to find the latest Bluetooth Drivers
• Select the latest Bluetooth drivers and click Download.
• Once completed, run the file and allow the drivers to complete install (It may be required to restart the device upon installation completion)
• Attempt to connect the Bluetooth device again

Additional updates to BIOS drivers may also be required

• In a Browser, proceed to the Dell Support website
• In the search bar, type in the Service Tag (SN) from the label on the bottom or back of the computer
• Click Drivers & Downloads tab
• In the Category drop-down, select BIOS
• Select the latest BIOS version and click Download.
• Once completed, run the file and allow the drivers to complete install
• Allow the device to restart to allow updates to complete
• Attempt to connect the Bluetooth device again

• My Bluetooth on my Windows 10 machine stopped working after the recent Microsoft Windows Updates