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Lockdown Browser won't launch - SSInvitationAgent

Updated 09/05/2025 12:49:22 PM
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Details

You can attempt these steps on your Mac if you receive this error message.

  1. Open System Preferences
  2. Click on Sharing
  3. In the left field, uncheck Remote Apple Events
    1. Note: This may not always be on by default
  4. Open 'Activity Monitor' by Spotlight Search (command + space bar)
  5. Search for ssinvitationagent in the top-left search bar within Activity Monitor window
  6. If it is listed in the running processes, highlight the process and click the 'X' button at the top of Activity Monitor to Force Quit
  7. Attempt to run Lockdown Browser again

If these options do not work, please contact LET at letsupport@jmu.edu or 540-568-6799

Symptoms

 

Even if there are no applications that are currently running on the Mac, that 'SSInvitationAgent' process can still be running in the background to enable (primarily messaging) applications to work properly when you open them back up.

When attempting to launch Respondus Lockdown Browser, Error: "Some blocklisted applications are running...SSInvitationAgent"

Keywords: lockdown browser ssinvitationagent Mac tdx

Call The IT Help Desk

Call 540-568-3555

Related Solutions

  • How to Forget/Connect to JMU-Official-Wireless
  • Respondus Lockdown Browser Giving an Error for Screencastify
Solution ID
240617082839847
Last Modified Date
09/05/2025 12:49:22 PM
Taxonomy
  • Software and Devices > Software
Collections
  • External Collection
  • Faculty and Staff Content
  • Student Content

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