How to Activate a Data Jack

An Ethernet data jack may need to be activated by Telecom if the port has been disabled/not used recently. In order to get the port activated, Telecom can be contacted by calling (540) 568-6471 or emailing telecom@jmu.edu. Note that Telecom will need the following:

• Building
• Room number
• Data jack number/letter (Note: Each wall plate should have a label that states the room number and data jack number or letter)

More information can be found at the following link: https://www.jmu.edu/computing/phones-and-cable-tv/cabling.shtml

Before contacting Telecom about the port, please ensure the following:

• A working Ethernet cable is available and has been tested with a known working device and data jack
• The Ethernet port on the device functions properly with a known working cable and data jack
• If you cannot test the cable or the device’s Ethernet port, please contact the Help Desk.

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• Data jack activation
• Phone jack activation
• Data jack
• No Ethernet