Details
An Ethernet data jack may need to be activated by Telecom if the port has been disabled/not used recently. In order to get the port activated, Telecom can be contacted by calling (540) 568-6471 or emailing telecom@jmu.edu. Note that Telecom will need the following:
- Building
- Room number
- Data jack number/letter (Note: Each wall plate should have a label that states the room number and data jack number or letter)
More information can be found at the following link: https://www.jmu.edu/computing/phones-and-cable-tv/cabling.shtml
Before contacting Telecom about the port, please ensure the following:
- A working Ethernet cable is available and has been tested with a known working device and data jack
- The Ethernet port on the device functions properly with a known working cable and data jack
- If you cannot test the cable or the device’s Ethernet port, please contact the Help Desk.
Symptoms
- How do I activate Ethernet port?
- How do I activate phone line port?
- Who do I contact to activate Ethernet port?
- Who do I contact to activate phone line port?
- Data jack activation
- Phone jack activation
- Data jack
- No Ethernet