How to Sign into Zoom

  Logging in to Zoom Through a Browser (via SSO)

1. Go to the Zoom webpage
2. Click the SSO option beneath the "Or sign in with" header
3. Choosing this option will take you to a new page, where you will be asked to provide a Company Domain 
4. Enter "jmu-edu" as the Company Domain then click Continue
5. This option will take you to the JMU sign in, where you will use your eID and Password to log in, prompting for multi-factor authentication  

Logging in to Zoom Through a Browser (Direct Link)

1. Go to the JMU Zoom login page
   1. This link is sharable as "jmu-edu.zoom.us"
2. Click Sign In
3. This will take you to the JMU sign in, where you will use your eID and Password to log in, prompting for multi-factor authentication

Logging in to Zoom Through the Windows Client (via SSO)

1. Open Zoom
2. Click Sign In
3. Click Sign In with SSO 
4. Enter "jmu-edu" as the Company Domain then click Continue
5. Verify with multi-factor authentication with your JMU eID and password
6. Click Open Zoom Meetings (if you don't see this, follow the screen prompts by clicking Launch Zoom then Open Zoom Meetings)

 
Logging in to Zoom Through the Mac Client (via SSO)

1. Open Zoom
2. Click Sign In
3. Click Sign In with SSO 
4. Enter "jmu-edu" as the Company Domain then click Continue
5. Authenticate to multi-factor authentication with your JMU eID and password
6. Click Open Zoom Meetings (if you don't see this, follow the screen prompts by clicking Launch Zoom then Open Zoom Meetings)
    

I cannot sign in with my email and eID Password

I get an error that says I don't have an account

I keep getting told I have an incorrect email or password

Error: "No account associated with this email"

How do I sign into Zoom?