If your Canvas notifications are automatically being filtered into your Junk Mail folder, please create a new Rule in your Outlook settings using the following steps:
- Open Outlook settings
- Select View all Outlook settings
- Click on Rules
- Add a new rule as follows...
- Name: "Canvas Notifications," or any preferred name
- Add a condition: select "From" and then type the Canvas notifications email (notifications@instructure.com) into the sender field
- Add an action: select "Move To," then select the desired folder for Canvas emails (e.g. Inbox).
- Why are my Canvas emails automatically filtering to my junk mail?
- Canvas notifications sorting to Junk/Spam
- Emails from notifications@instructure.com moving to Junk
- Keywords
- Canvas Outlook Rules Junk Spam tdx
- Solution ID
- 240617082818440
- Last Modified Date
- 09/05/2025 07:52:37 AM
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