Skip to content
logo logoSelf Service
Sign In Sign Up
  • Home
  • Knowledgebase
Back

Can I Forward my JMU Email to a Secondary Email Account

Updated 09/05/2025 07:55:47 AM
  • PDF
  • Print
  • Copy To Clipboard
  • Collapse All Expand All

Details

JMU's Electronic Messaging Policy 1209 states:  "Employees/affiliates may not automatically redirect email sent to their official JMU account to another email service."  

  1. If you would like to consolidate email into a your Official JMU account for a single “inbox,” this is available to university employees through Microsoft Outlook for both Windows and Apple computers, and also with most native clients on iPhone, iPad and Android. Information on how to add other email accounts to Outlook is available here: https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b

If you didn't realize this policy was in place and need to stop forwarding your email, below are instructions:

To remove forwarding rules for a JMU Email account:

  1. In a web browser, navigate to https://outlook.office.com and login to your email account 
  2. At the top right of the page, in the black bar, click the gear icon
  3. A Settings menu will appear. Select Mail and then Rules" 
  4. Locate any rules that have apply to all messages and forward/redirect in their descriptions 
  5. To remove a rule, click the trash can icon to the right of the rule 
  6. Click OK to confirm the deletion. Repeat the process for each rule that requires removal, and then close the menu

Symptoms

Email forwarding

How do I forward my jmu.edu email to my @dukes.jmu.edu email

How do I forward my employee email to another email service/account

Keywords: email forward rules automatic inbox redirect tdx

Call The IT Help Desk

Call 540-568-3555

Related Solutions

  • How to Change Your JMU eID Password
  • Why is my Account Disabled
  • I Received a Suspicious or Spam Email
  • How do I install and Sign into ArcGIS Pro?
  • Canvas Notifications Being Sent to Junk Mail
Solution ID
240617082815607
Last Modified Date
09/05/2025 07:55:47 AM
Taxonomy
  • Communication and Collaboration > Email - Faculty and Staff
Collections
  • External Collection
  • Faculty and Staff Content
  • Student Content

Solution to Copy:

Copy to Clipboard

Failed to download PDF file.

Problem creating pdf file for the solution: 240617082815607
Close

Acknowledged.

Thank you for acknowledging that you have read and understood this solution.

Failure.

Unable to acknowlege. An error occurred.
Knowledge
  • Knowledgebase
Helpful Links
  • IT Service Portal
  • IT Help Desk
  • JMU Statuspage
  • MyMadison
  • JMU Canvas
Show More...
Upland RightAnswers | Self Service - 2024R2
© Tue Nov 25 15:06:24 EST 2025 Upland Software, Inc. All Rights Reserved