Why was an Email Delivery Delayed

Details

  • This is due to a combination of certain settings, primarily surrounding email security and privacy, JMU emails (addressed from JMU) sent to certain domains (IE., AOL, Yahoo, Hotmail), may experience delays.
  • These emails will be delivered, but depending on the domain owner, it could take upwards of 4-12 hours.
  • Specific emails that come from "No-Reply@jmu.edu" or JMU Listserv addresses are more susceptible.
  • The JMU IT Department is currently working towards a resolution for this issue, but there is not a specific time frame at this moment.
     

Symptoms

  • Email from: Mail Delivery Subsystem
  • Message:  This is a warning message only.  You do not need to resend your message.
  • Warning: message still undelivered after 4 hours.  Will keep trying until message is 5 days old.
  • Keep getting an error message on emails that I'm sending to a specific email address

Solution Properties

Keywords
email activation application applicant delay slow tdx
Solution ID
240617082813093
Last Modified Date
09/05/2025 07:58:03 AM
Taxonomy
  • Communication and Collaboration > Email - Faculty and Staff
Collections
  • External Collection
  • Faculty and Staff Content
  • Student Content
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