This article will walk you through setting up Okta Fastpass on a JMU-owned Windows or Mac device. This is not recommended as your only authentication method, but rather as a secondary or backup method, as this only allows for authentication into your account through this singular device. JMU IT recommends this setup be performed only after you have already registered either Okta Verify for mobile phone, or have set up a security key (Yubikey) for your account.

JMU-Owned Windows Device

1. Click on the Windows Icon, search for Okta Verify and select Open.
2. Click Get started in and then Next to begin adding a new account.
3. Type the URL https://mylogin.jmu.edu and click Next.
   
   
4. You will be prompted in your default browser to complete Okta verification
5. Once successfully authenticated, the Okta Verify App will display your eID, and ask to enable Windows Hello.
   1. Note: If you do not wish to set up Windows Hello at this time, you can click Skip. Doing so will not enable Okta Fastpass (i.e., passwordless or biometric authentication), but instead enroll your device as a secondary authentication method, much like a mobile device. You can set Windows Hello at any point after initial setup.
      
      
      
      
6. Click Enable, and a message will be displayed to set up Windows Hello. Click Settings.
   
7. Windows Settings will open to the Sign-in Options screen. To complete enrollment, you will be asked to set one of three options: Facial Recognition, Fingerprint Recognition, or PIN. 
   1. For Okta FastPass and Passwordless sign-in, your device will need to have a biometric authenticator set. If you see "this option is currently unavailable" under either Facial Recognition and/or Fingerprint Recognition, then your device does not meet the hardware requirements to enroll in those options, and you will only be able to set a PIN.
   2. For the PIN, It will need to be 8 (numerical) digits. This PIN will be specific only to the device you set up on, and will be required when signing in through sites when selecting the option to use Okta FastPass as the Authentication Method.
      
8. Once you have selected which Sign-in method to use - one or multiple, if able or desired, you will finalize enrollment by providing your JMU eID password:
   
   
    

    

JMU-Owned Apple Device

1. At the top of your Apple Device in your Taskbar, you should see the Okta Verify icon.
2. Click on the Okta Verify symbol, and select Open Okta Verify
   1. Note: If you do not see the icon, click the Spotlight icon (the magnifying glass icon), and search for "Okta Verify." 
      
      
      
      
3. Click Get started in and then Next to begin adding a new account
4. Type the URL https://mylogin.jmu.edu and click Next.
   
   
   
   
5. You will be prompted in your default browser to complete Okta verification
6. Once successfully authenticated, the Okta Verify App will display your eID, and will ask if you want to enable Touch-ID or password confirmation.
   1. Note: if your Apple device does not have a fingerprint reader, it is recommended to click Not Now. For Okta FastPass and Passwordless sign-in, your device will need to have a fingerprint authenticator set. Stopping at this point will enroll your device as a secondary authentication method, much like a mobile device. 
      
      
      
      
7. Click Enable, and the Okta Verify app will confirm the setting has been turned on for your account.
8. If you do not have a fingerprint configured on your device, you will need to do so prior to using Okta FastPass.
   1. Click the Apple icon in the top-left corner of your device, and select System Settings
   2. In the left-hand menu, select Touch ID & Password or search for Touch ID at the top in the search bar.
   3. Click Add Fingerprint, confirming your device's login password (which should be your current JMU eID Password). 
   4. Follow the on-screen instructions to set up your fingerprint to unlock your Mac.
      
      
      
      
9. Once complete, Okta FastPass will be fully enabled for passwordless authentication, as well as being able to unlock your Apple device with your fingerprint

If you have any questions during the setup process, or are having trouble with signing in using FastPass, please reach out to the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

• How do I set up Okta FastPass
• Can I use Okta Verify on my JMU-Owned Mac or PC